Official Reporting Channel

Whistleblowing System BSP Zapin

A secure reporting channel for alleged violations that can be properly followed up.

Each report is submitted through the system so it can be received, recorded, and followed up properly.

Confidentiality Reporter data is handled with limited access.

Recorded Reports have a tracking number.

Followed Up Report status can be monitored.

WBS Principles

Key principles in managing WBS reports.

Each report is managed based on principles that protect reporters, ensure clear processes, and support responsible follow-up.

Reporter identity and data are handled with limited authorized access.

Reporters are entitled to protection from pressure or harmful actions.

Reports can be submitted while maintaining identity confidentiality.

Reports are handled objectively and free from conflicts of interest.

Every report is handled proportionally, fairly, and impartially.

The reporting system is made easy to use and accessible to reporters.

Each report is recorded, monitored, and managed responsibly.

Reports that meet the criteria will be followed up according to procedures.

Reporting Flow

Reports are submitted through a reporter account so they can be monitored later.

The reporter signs in or creates an account first.

Complete category, description, chronology, location, and attachments if any.

WBS admin monitors and updates the report status.

The reporter can view status and follow-up notes on the dashboard.

Use the WBS system to submit reports in a structured and recorded way.